It takes selflessness and concern to be a good listener. Since a victim of abuse often feels isolated, a good listener can be a lifeline. Let her purge all her emotions -- guilt, confusion, anger and fear. Let her know you're there to help and that you believe what she's saying. But, above all, let her speak her mind and don't interrupt or attempt to direct the conversation.
Resist the urge to provide, what you think are, all the right answers. Listening alone can serve a very important purpose -- it validates the victim [source: HelpGuide]. Once that strength is harnessed, she can see the truth of her situation and start to form a plan for the future.
If a victim of abuse is willing to talk to you, she's demonstrating that she trusts you.