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HowStuffWorks looks at the rise of crisis hotline texting in the U.S.
- Ciarlante. Mitru. Director, Youth Initiative of National Center for Victims of Crime. Personal Interview. July 28, 2011.
- Marling. Will. Executive Director of NOVA. Personal Interview. July 26, 2011.
- National Organization for Victim Assistance. "An Introduction to Crisis Intervention Protocols." 2010. (July 22, 2011). https://www.trynova.org/
- Prins, Annabel. Ruzek, Josef. "Techniques for Crisis Intervention." http://www.psyc.co.za/HPCSA/FILES/READING/TRAUMA/feminist.pdf
- Roberts, Albert. "The Seven-Stage Crisis Intervention Model: A Road Map to Goal Attainment, Problem Solving and Crisis Resolution." http://www.scribd.com/doc/28205095/Roberts-Ottens-The-7-Stages-Crisis-Intervention-Model
- Washington State Department of Social and Health Services. "Crisis Intervention." March 25, 2011. (July 22, 2011). http://www.dshs.wa.gov/manuals/socialservices/sections/CrisisInter.shtml